Adding an email forwarder detailed tutorial with Cpanel

E-mail forwarding is a service through which e-mail messages are resent from a certain account to another. Example: you have created webmaster@yourdomain.com, info@yourdomain.com, etc. but you would like to have all the e-mails going to one and the same e-mail box, jim@yourdomain.com.

Step 1: To access the forwarders menu, click on the Forwarders icon on the main screen of your cPanel interface.

Email forwarders

Step 2: Click on [Add Forwarder].

Add Forwarder

Step 3: Put the name of the email address you wish to forward from in the first blank field. For example: for user@domain.com, put user in the first blank field.

You can choose to what address the incoming mail should be forwarded. The other two options are to choose a failure message which will be returned to the sender or to pipe the message to a program.

Email forward address

If you click on Advanced Options, you will be able to choose to discard all forwarded mail.

Discard all forwarded mail

Step 4: Click on [Add Forwarder] to add the forwarder.

To delete a forwarder, simply click on the [Delete] button next to it.

Delete Forwarder

  • Make sure you have spelled both email addresses correctly when adding forwarders.
  • If you are forwarding from “username@domain.com” to “username@Gmail.com”, any e-mails you send to username@domain.com from username@Gmail.com will not be forwarded, thus, looking like the forwarding isn’t working.  So, test the forward from some other e-mail like username2@yahoo.com.
  • Note that the mail for a forwarded email address will still be delivered to that address as well.
  • If one wishes to have e-mails be forwarded from “username@domain.com” to “username@Gmail.com”, without leaving the original e-mail in inbox of “username@domain.com”, then you should only create a forward without the accompanying account.  If the account already exists, then delete it. If a forwarder is set up without an accompanying mail account, mail sent to that address should be forwarded to wherever the forwarder points to.